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How We Handle Your Account Information

We collect what we need to run your account, verify deposits from bKash, Nagad and Rocket, and keep your login secure. This policy covers the data we hold, how long we keep it, and the controls you have over it.

Account data we collectPayment verification recordsDevice and session logsYour rights and requestsContact for data questions
jeet baj How We Handle Your Account Information
DATA PRACTICES

How We Protect and Store Your Information

We encrypt account credentials and payment logs both in transit and at rest. Session tokens expire after a period of inactivity, and login from a new device triggers a one-time PIN sent to your registered phone. We retain transaction records for financial compliance and fraud prevention, and we delete marketing opt-in data as soon as you withdraw consent. Below are the specific practices that shape how we handle your data day to day.

Deposit Verification

When you send a bKash, Nagad or Rocket payment, we store the transaction reference and amount so our system can match it to your wallet balance.

Cookie Use

Cookies keep you logged in when you switch from the sportsbook to the slot lobby and remember your language preference.

Account Security

We log your IP address and device type each time you log in. If we see a login attempt from a new location or device, we send a one-time code to your registered phone number before granting access, so only…

Data Retention

We keep your account profile and transaction history for as long as your account is active and for the period financial regulation requires after closure.

DATA REQUESTS

How to Reach Us About Your Data

If you want to see the personal information we hold, ask us to correct a detail, or request account deletion, contact our support team. We respond to data requests within the timeframe local regulation requires. Have your account phone number or email ready so we can verify your identity before releasing any records.

Team online

Live Chat

Open the chat bubble at the bottom right of any page while logged in. Our team will ask for your registered phone number to confirm your identity, then handle your data request in the same conversation.

Email Support

Send your request to the support email shown in your account settings. Include your registered phone number and a short description of what you need—access, correction or deletion—and we will reply with next steps.

Account Settings

Log in, tap your profile icon, then scroll to privacy controls. You can download a copy of your transaction history and update your email or phone number directly from that screen without contacting support.

Privacy Policy Questions

We ask for your phone number, email and a password. When you make your first deposit via bKash, Nagad or Rocket, we log the transaction reference and amount to credit your wallet. We also record your IP address and device type each time you log in.

We pass transaction data to the mobile wallet provider—bKash, Nagad or Rocket—that you choose for the deposit, so they can confirm the payment. We do not share your wallet PIN or credentials with any third party, and we do not sell your data to advertisers.

We hold your profile and transaction history for as long as your account is active and for the period financial record-keeping rules require after you close it. If you request deletion, we erase personal identifiers but keep anonymised logs where regulation mandates retention.

Yes. Contact our support team via live chat or email with your registered phone number, and we will send you a copy of your account profile, transaction history and any marketing preferences we have on file. You can also download your transaction history directly from account settings.

We use session cookies to keep you logged in and preference cookies to remember your language choice. Strictly necessary cookies cannot be disabled because they let the site function. Optional analytics cookies can be blocked in your browser settings without affecting gameplay.

Send a deletion request to our support email or open a live chat. Include your registered phone number so we can verify your identity. We will close your account and erase personal details, keeping only anonymised transaction records where financial regulation requires us to retain them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.